Trip Support and Passenger & Crew Compliance Challenges

Trip support providers are the invisible engine behind every successful flight operation — managing permits, ground handling, fuelling, crew logistics, and much more. Among these responsibilities is ensuring compliance with passenger and crew data regulations, including the submission of Advance Passenger Information (API) and Passenger Name Record (PNR) data to state authorities, as well as travel authorization and international sanction list checks.

Managing these tasks manually means entering passenger and crew details into government portals, while also tracking changing regulations. Each country has its own data submission process, timelines, and formatting rules — making this a time-consuming and error-prone task.

In many cases, entire teams are assigned to handle API and PNR submissions — a considerable commitment for something that represents just one part of a much larger operational workload.

Automated APIs Filing and Compliance Checks with Streamlane

Streamlane delivers a suite of automated compliance services designed to streamline operations and reduce the manual workload for trip support teams:

Passenger & Crew Submissions and Boarding Authorization Checks

Through direct connections with state authorities, Streamlane automates the submission of passenger and crew data (API- PNR, UK GAR, GENDEC) to government portals worldwide. Passenger clearance statuses — such as those returned by Canada, the U.S. (TSA Secure Flight), the UAE, the UK ETA/eVisa, as well as the upcoming eu-LISA EES/ETIAS — are automatically retrieved and displayed directly within your operations interface. These tasks are performed in real time and are seamlessly integrated into your workflow, eliminating the need to switch platforms or manage separate data entry processes.

Sanction List Screening

With automated cross-checks against international sanction lists, Streamlane identifies flagged individuals before boarding. This ensures your clients avoid issues with border security.

Our platform ensures full compliance with each country’s regulatory requirements and adapts to any new regulations. Together, these services remove the complexity of compliance so your team can stay focused on delivering high-quality trip coordination — without the burden of manual data entry or regulatory uncertainty.

Streamlane: A Service Built for Trip Supports

Whether you’re handling departures, arrivals, or end-to-end flights, Streamlane adapts to your workflow:

  • Modular Service Model: Choose the type of service for each flight — submit API-PNR data to only departure state, only arrival state or both, get boarding authorization checks, or run sanction list screening only when needed.

  • Only pay for what you use: There’s no need to commit to a fixed package — scale the service based on the role you play per mission.

  • Flexible Integration: Streamlane can be integrated into your flight management platform, your internal systems, or used as a standalone interface.

  • White-Label Ready: We provide tools and features you can offer under your own brand, allowing you to add extra value for your customers — and charge for it as if it were your own service.

Give Your Clients More — With Less Effort

By partnering with Streamlane, trip support providers not only improve internal efficiency, but also gain a competitive edge. You’ll be able to:

  • Ensure faster passenger and crew clearances without compliance risks

  • Expand your compliance offering

  • Monetize services without additional operational burden

 

Get in touch to learn how Streamlane can enhance your service model — and simplify regulatory compliance for every flight you support.

About Streamlane

Streamlane is a trusted partner in aviation compliance, supporting Business Aviation, Cargo, ACMI, Charter, FBOs, and Trip Support providers in meeting global passenger and crew data requirements with ease. Streamlane automates API and PNR submissions, performs travel authorization checks (including UK ETA, eVisas, EU ETIAS/EES, and TSA Secure Flight), and screens against international sanction lists — all in real time. Certified in over 60 countries and developed in close coordination with state authorities, Streamlane helps you stay compliant while saving time.