For cargo operators, API and PNR compliance can create a significant administrative burden.

Even when no passengers are on board, airlines may still need to submit crew data or transmit messages for crew-only flights. Requirements vary by country, with different submission timelines, reporting scopes and processes.

For One Air, a UK-based all-cargo airline operating across Europe, the Middle East and the Americas, managing these obligations had become increasingly time-consuming.

When compliance becomes an operational challenge

One Air’s dispatchers were required to enter crew information into multiple State authority portals, often repeating the same task for both the departure and destination countries.

Beyond the manual workload, the team also had to determine:

  • which countries required crew data;
  • which flights were subject to reporting;
  • when each transmission had to be sent; and
  • how to comply with requirements that differed from one State to another.

As more countries introduced API and PNR obligations, the process became harder to manage without dedicated regulatory expertise. Manual submissions consumed valuable time, increased the risk of errors and diverted dispatchers from their core operational responsibilities.

Looking for a more sustainable approach

One Air wanted to reduce repetitive administrative work without compromising compliance.

The airline needed a solution that could support its international operations, integrate with its existing processes and provide greater confidence that crew data obligations were being managed correctly.

The results were significant.

Following the implementation of Streamlane’s solution, One Air reduced the workload associated with crew data submissions, improved its compliance oversight and gave its dispatchers more time to focus on flight operations.

The airline now saves a minimum of 30 hours of administrative work every month, while supporting compliance across a growing number of countries.

Discover One Air’s experience

How did One Air move away from repetitive manual submissions? What changed for its dispatch team? And how does the airline now manage evolving crew declaration requirements across its network?

Reduce the workload of crew data compliance

Streamlane helps cargo airlines and other operators automate passenger and crew data declarations while adapting to the requirements of each State.

By reducing manual submissions and the need to monitor changing regulations internally, operators can spend less time managing compliance and more time focusing on their operations.